Thinking of leaving?

How about pausing or changing your subscription instead?

We understand that needs change, so we've made it easy for you to adjust, pause or update your subscription anytime. Whether you need a break or just want to tweak your plan, we're here to help. We'll miss you if you decide to go, but we're committed to making the process as smooth as possible.

Save time and sign in to make your changes.

What do you want to do?

A change to your subscription (pause, modification, or cancellation) is possible at any time, as long as it complies with the deadlines specified in our Terms of service, §2. If your pause, modification, or cancellation is not made within the specified deadlines, it will take effect at the earliest possible date.

FAQs

How can I change/adjust my subscription?

You can adjust your subscription at any time via your customer account: you can choose a new flavour, change the delivery date or frequency, skip a delivery, or cancel your subscription. You have full control at all times.

Is there a minimum term for the subscription?

The yfood subscription has no minimum duration, you can change, pause, or cancel it at any time.

Where do I find my customer account?

At the top of the navigation, you'll find an icon shaped like a person. There you can easily create an account with your email address and gain direct access to your subscription.

How do I cancel my subscription?

You can cancel your subscription at any time in your customer account. Simply select your subscription and choose "cancel".

How do I change my delivery frequency?

You can adjust the delivery frequency at any time in your customer account. Simply select your subscription and choose your desired delivery frequency.

How do I change my flavour?

You can change, add or remove a flavour in your customer account at any time.

Can I pause my subscription?

You can pause your subscription at any time in your customer account by selecting your subscription and clicking on "pause delivery".